Quick answers to the most commonly asked questions
Materials and Care• Cleaning and caring for your accessories• What metals do you offer and which one is right for me?
Website Guide • Gift certificates • Coupons or discounts• Purchasing a custom item
Order Status • When will my order ship? • Tracking your order • My order has not yet arrived.
Account • Creating an account • Editing account information • Forgot your password?
Shipping & Returns • Can I return custom items? • Estimated shipping times • How are items packaged? • Returns or exchanges• I received the wrong item. • Return Policy
International Shipments • Where do you ship? • When will my order arrive?• Customs Fees
Billing • Sales tax• When will my credit card be charged?• What forms of payment do you accept?
More Questions? No problem!• Contact Us
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